Class Refund
Policy
If at any time a training customer is not totally satisfied with their
training experience, they should first contact their instructor. If
they are unable to resolve the issue with the instructor or prefer not
to deal with the instructor, they can contact Brad Flood. Contact
can be made in person, via phone at 443-9554 or via e-mail
at
flood@burgessinc.com. Concerns
will be addressed promptly.
Customers not satisfied with their class will be given the option of retaking
the class at no cost or receiving a pro-rated refund for the class less
the cost of any training materials or textbooks. In the event
that students cannot satisfactorily resolve any concern with Burgess
Computer, Inc., they should feel free to contact Harry Osgood, Maine
Department of Education (phone: 624-6846, e-mail: harry.osgood@maine.gov.)
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